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Hitachi ULSI Systems

Hitachi

Privacy Policy

Hitachi ULSI Systems Co., Ltd.'s Approach to Personal Information Protection

As a system-design company that works closely with customers to provide solutions meeting their specific needs, while also contributing to the development of a new ubiquitous society by applying the latest technology and our wide range of experience, Hitachi ULSI Systems Co., Ltd. handles a wide variety of information including our own technical information and information entrusted to us by customers.

Given this situation, and to ensure that such information is treated with the respect it deserves, Hitachi ULSI Systems Co., Ltd. has established an information control system and is implementing it thoroughly. In light of these issues, together with the specification of rules and establishment of a management system, Hitachi ULSI Systems Co., Ltd. has fixed the personal information protection policy given below, has informed executive staff and workers, and is striving to protect personal information appropriately by following this policy.

Toshimasa Kihara

President, Hitachi ULSI Systems Co., Ltd.

Definition of Personal Information

For Hitachi ULSI Systems Co., Ltd., personal information is information that is related to existing persons and that can be used to identify specific persons (for example, names, birth dates, numbers assigned to individuals, symbols or other marks, images, or voice recordings, and relevant information).

This includes information that cannot be used to identify individuals by itself, but can be used to identify individuals by easy cross-referencing with other data. Personal information is not limited just to information that can identify individuals, but also includes all information that indicates facts, decisions, or evaluations relating to a person's attributes (such as a person's height or build, finances, work type, or position).

Based on the Personal Information Protection Policy given below, Hitachi ULSI Systems Co., Ltd. will pay detailed attention to, and expend the utmost efforts on, protecting and managing such information.

Scope

This "About Personal Information Protection" document establishes the handling of personal customer information by Hitachi ULSI Systems Co., Ltd.

Personal Information Protection Policy of Hitachi ULSI Systems Co., Ltd.

  1. Collecting, Using, and Providing Personal Information
    While carefully considering the entrusting of customer information during company activities, Hitachi ULSI Systems Co., Ltd. will handle such information appropriately by establishing a management system for personal information protection for each type of business, and also by following stipulated rules for collecting, using, or providing personal information.
  2. Following Laws and Norms
    For the handling of personal information, Hitachi ULSI Systems Co., Ltd. will follow the Japanese laws and norms applicable to the protection of relevant personal information. Also, Hitachi ULSI Systems Co., Ltd. will create and follow personal information management rules that conform to these laws and norms.
  3. Implementing Safety Measures
    To ensure the correctness and safety of personal information, in accordance with the rules for information security, Hitachi ULSI Systems Co., Ltd. will implement various measures (such as managing access to personal information, restricting the means for transporting personal information outside the company, and preventing incorrect access from outside the company), and strive to prevent any problems with personal information (such as the loss, destruction, falsification, or leakage of information).
  4. Respecting a Person's Rights Regarding His or Her Personal Information
    When a customer makes a request to reveal, correct, or delete his or her own personal information, or seeks to prevent the use or provision of such information, Hitachi ULSI Systems Co., Ltd. will respond with sincerity, respecting the customer's rights related to that personal information.
  5. Establishing Rules for Managing Personal Information Protection, and Making Continual Improvements
    Hitachi ULSI Systems Co., Ltd. will make sure that executive staff and workers recognize the importance of personal information protection, and will steadily establish rules for managing personal information to ensure that such information is used appropriately and is protected. These rules will be maintained and improved continually.

Purposes for which Personal Information will be Used or Provided to Third Parties

  1. In relation to Hitachi ULSI Systems Co., Ltd.'s main business activities for developing semiconductor products and various types of system products, Hitachi ULSI Systems Co., Ltd. will use personal information only for the following listed purposes.
    1. To execute contracts between a customer and Hitachi ULSI Systems Co., Ltd.
    2. To contact for discussions or meetings with customers
    3. To provide after-service for products
    4. To send guides for conventions or meetings, or guides for new products
    5. To provide various types of member services
    6. To perform stock-related tasks
    7. To respond to various types of inquiries
    8. To perform analysis to improve products or services, based on surveys
    9. To provide personal information to Hitachi group companies when Hitachi ULSI Systems Co., Ltd.
      co-operates with a Hitachi group company to carry out some business tasks.
  2. Hitachi ULSI Systems Co., Ltd. will not provide customer personal information to a third party without first obtaining consent from the customer, except in the following circumstances:
    1. When required by law
    2. When required to protect human life, to avoid injury, or to protect assets, and when obtaining customer consent would be difficult.
    3. When required to improve public health or improve the healthy upbringing of children, and when obtaining customer consent would be difficult.
    4. When required to co-operate with the lawful activities of a national agency, local government organization, or person or organization entrusted with such a task, and obtaining customer consent would interfere, or be likely to interfere, with the carrying out of such activities.
    5. When entrusted with the handling of personal information, in the range of activities required to reach the purpose of the use.
    6. When providing personal information to continue business activities when business-related events such as mergers occur.
  3. When required to do so for business activities in which Hitachi ULSI Systems Co., Ltd. is co-operating with Hitachi group companies, Hitachi ULSI Systems Co., Ltd. sometimes provides Hitachi group companies with personal information (such as names, workplaces, home addresses, telephone numbers, fax numbers, email addresses, etc.). In such cases, the customer personal information is provided on paper or electronic media. The customer can request Hitachi ULSI Systems Co., Ltd. to stop the provision of the personal information to a Hitachi group company.
  4. When a customer contacts Hitachi ULSI Systems Co., Ltd. by telephone, the conversation may be recorded to aid accurate replies.

About Usage of Cookies and Web Beacons

To aid customers use Hitachi ULSI Systems Co., Ltd. websites more conveniently, some Hitachi ULSI Systems Co., Ltd. websites may use cookies or web beacons (clear GIF).

By adjusting their web browser settings, customers can refuse cookies or display warnings when cookies are installed. For details, see the documentation for your web browser. By refusing to accept cookies, customers can refuse web beacons.

However, please understand that a refusal to use cookies may prevent usage of all or part of the services provided by the Hitachi ULSI Systems Co., Ltd. website.

[Terms]

  1. Cookie
    A cookie is piece of information that enables interaction between the web server that manages a website and a customer's web browser. A cookie may be stored as a file on the customer's computer disk. When a cookie is used, the web server can record information such as which computer visited which pages on the website. However, Hitachi ULSI Systems Co., Ltd. cannot identify an individual customer unless the customer enters his or her own personal information into the website.
  2. Web beacon
    This technology, which functions with a cookie, enables the beacon owner to know how many times a customer accessed a particular page. However, unless the customer enters his or her own personal information when, or after, the cookie is accepted, Hitachi ULSI Systems Co., Ltd. cannot identify an individual customer.

Requests to Reveal Personal Information or Reception of Complaints

For customer personal information maintained by Hitachi ULSI Systems Co., Ltd., please carry out the following when requesting Hitachi ULSI Systems Co., Ltd. to reveal, correct, add, delete, stop using, stop providing to a third party, or provide a purpose-of-use report for personal information (hereafter, collectively referred to as "reveal, etc."), or when sending a complaint:

  1. For requests to reveal, etc., personal information provided by a customer to business staff of Hitachi ULSI Systems Co., Ltd. or provided by a customer through a Hitachi ULSI Systems Co., Ltd. website:
    Please contact us by either of the following means.
    1. Contact by postal mail or telephone
      Management Planning Office,
      Hitachi ULSI Systems Co., Ltd.
      3-1-1, Higashikoigakubo, Kokubunji-shi,
      Tokyo, 185-0014, Japan
      Tel: +81-42-359-2224
    2. Contact through the homepage of Hitachi ULSI Systems Co., Ltd.
      Enter from the window "Inquiries Concerning Personal Information Protection".
  2. For requests to reveal, etc., personal information other than for the above case:
    For details on requests to reveal, etc., see "Details Relating to Requests to Reveal, etc."
  3. For complaints relating to Hitachi ULSI Systems Co., Ltd.'s handling of personal information:
    Enter the necessary details in the "Complaints Form Concerning Handling of Personal Information" and send it to the following address, or contact by mail or telephone.

[Complaints Contact Location]
Management Planning Office,
Hitachi ULSI Systems Co., Ltd.
3-1-1, Higashikoigakubo, Kokubunji-shi,
Tokyo, 185-0014, Japan
Tel: +81-42-359-2224

[Office Hours]
Monday to Friday:9:00am - 5:00pm
(Closed on Saturday, Sunday, and public holidays)

Request to Customers

  1. Most of the services provided by Hitachi ULSI Systems Co., Ltd. can be used without requiring customer personal information. However, please understand that some services cannot be provided unless the customer provides personal information to Hitachi ULSI Systems Co., Ltd.
  2. Please understand that Hitachi ULSI Systems Co., Ltd. is not responsible for the safety of personal information at websites of other companies which are linked to the website of Hitachi ULSI Systems Co., Ltd.
  3. It is assumed that the customer agrees to the contents of this "About Information Protection" document when the customer enters personal information into a Hitachi ULSI Systems Co., Ltd. website. If the customer does not agree with this "About Information Protection" document, the customer may be unable to use some of the Hitachi ULSI Systems Co., Ltd. services (including responses to inquiries, etc.).

Special Notes

  1. The personal information protection policy of Hitachi ULSI Systems Co., Ltd. is based on Japanese law.
  2. Hitachi ULSI Systems Co., Ltd. may modify this "About Personal Information Protection" document as appropriate to accommodate improvements in the handling of personal information, or changes or additions to laws or other norms.
  3. This "About Personal Information Protection" document goes into effect from the day it is published (including the update day).
  4. If statements in this document are covered by individual regulations regarding personal information protection, those regulations take precedence.

Inquiries about This Site(Inquiries excluding Requests to Reveal, etc. Personal Information and Reception of Complaints)

For inquires about this site, excluding requests to reveal, etc. personal information and reception of complaints, please contact us by the following means.

  1. Use the inquiry entry form concerning personal information protection.
    Enter from the window "Inquiries Concerning Personal Information Protection".
  2. Contact us by telephone.
    Management Planning Office,
    Hitachi ULSI Systems Co., Ltd.
    Tel: +81-42-359-2224
  3. Contact us by email.
    Email address: kojinjoh@hitachi-ul.co.jp

When contacting us by email, please clearly enter the same information that is required for entries into the online form.

Note: Personal information sent to the above contact addresses is not preserved by Hitachi ULSI Systems Co., Ltd., and is deleted once a reply to the inquiry is provided.

Enactment date: 2005/04/01

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